Privacy Policy

AUGR SHOP PRIVACY POLICY

AUGR SHOP PVT LTD (the "Company") is committed to maintaining robust privacy protections for its users. Our Privacy Policy ("Privacy Policy") is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.

For purposes of this Agreement, "Site" refers to the Company’s website, which can be accessed at https://augrshop.com

"Mobile App" refers to the Company’s mobile application which can be accessed at https://play.google.com/store/apps/details?id=com.augr.shop

"Service" refers to the Company’s services accessed via the Site or Mobile App, in which users can browse, purchase our grocery products.

The terms "we," "us," and "our" refer to the Company.

"You" refers to you, as a user of our Site or our Service.

By accessing our Site, Mobile App or our Service, you accept our Privacy Policy and Terms of Use (found here: https://augrshop.com/terms-conditions), and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.


I. INFORMATION WE COLLECT

We collect "Non-Personal Information" and "Personal Information." Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks.
Personal Information includes your name, email, phone numbers, delivery addresses, and contact information, which you submit to us through the registration process at the Site.

  1. Information collected via Technology
  2. When you use our Site or Mobile App, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Site or Mobile App to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

    In general, you can browse the Site or Mobile App without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Site or Mobile App. We may automatically track certain information about you based upon your behaviour on our Site or Mobile App. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Site or not), which URL you next go to (whether this URL is on our Site or Mobile App or not), your computer browser information, and your IP address.

    If you choose to buy on the Site or Mobile App, we collect information about your buying behaviour.

    If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.

    If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

    If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site or Mobile App, we may collect such information into a file specific to you.

    We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Site or Mobile App without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
  3. The usage of the collected information
  4. The Company will use your personal information to provide personalized features to you on the Site and to provide for promotional offers to you through the Site and other channels. The Company will also provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you. The Company will use this information to preserve transaction history as governed by existing law or policy. The Company may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers. The Company will also use this information to serve various promotional and advertising materials to you via display advertisements through the Google Ad network on third party websites. You can opt out of Google Analytics for Display Advertising and customize Google Display network ads using the Ads Preferences Manager. Information about Customers on an aggregate (excluding any information that may identify you specifically) covering Customer transaction data and Customer demographic and location data may be provided to partners of The Company for the purpose of creating additional features on the website, creating appropriate merchandising or creating new products and services and conducting marketing research and statistical analysis of customer behaviour and transactions.
  5. Sharing of personal information
  6. The Company will not use your financial information for any purpose other than to complete a transaction with you. The Company does not rent, sell or share your personal information and will not disclose any of your personally identifiable information to third parties. In cases where it has your permission to provide products or services you've requested and such information is necessary to provide these products or services the information may be shared with The Company’s business associates and partners. The Company may, however, share consumer information on an aggregate with its partners or third parties where it deems necessary. In addition The Company may use this information for promotional offers, to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of the Site’s terms of use or to defend against legal claims; special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.
  7. Policy Updates
  8. The Company reserves the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to the Site.
  9. Contact us
  10. If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to info@augrshop.com

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